Request a refund
In case you are unable to travel and need to cancel your ticket, you can request a refund for your ticket as late as 7 days prior to departure.
Eligibility for refund is based on rules specified in the fare you have purchased. You may also be entitled to a refund, if the cancellation is due to:
- Schedule change (if more than 2 hours)
- Medical reasons (if cancellation waiver is purchased from Icelandair)
Note, that for refunds of tickets purchased from a third-party, you must contact the relevant vendor. Before you request a refund, please make sure to read the rules regarding the refund of cancelled tickets carefully.