We pride ourselves on making sure all animals travel as well as our passengers. All animals transported on Icelandair travel in a special climate-controlled transport area in the hold area of the aircraft.
The animal in hold service is available on flights between Keflavík and the following destinations:
Europe: Amsterdam, Berlin, Copenhagen, Frankfurt, Oslo, Paris, Stockholm, Zurich
North America: Boston, Chicago, Denver, New York (JFK), Seattle, Washington D.C.
This service is also available from London (LHR) to Keflavík. For this service from Keflavík to London (LHR), please check special rules for animal transport to/via the UK.
The list of destinations for this service is periodically reviewed, and additional cities may be added at a later point. For more information or to book the service, please contact our service center.
Please note that due to the circumstances surrounding COVID-19, our flight schedule can change with short notice. If you have booked an animal for transport in the hold area of the plane, and the flight has been canceled, the animal will be booked on the next available direct flight with Icelandair. We are unable to book connecting flights with other airlines for pets.
All animals travelling to the United Kingdom/Ireland must be transported with Icelandair Cargo.
Please contact Icelandair Cargo for further information on the transport of animals to the United Kingdom/Ireland.
Emotional support animals are NOT recognized as assistance dogs by the UK Department for Environment, Food and Rural Affairs. Therefore, Icelandair cannot accept them for transport to the United Kingdom/Ireland.
Verification of documentation will include Icelandair contacting your medical/mental health professional. If we are unable to validate the documentation or if the advance notification is not given we will not be able to accept your specially trained and certified assistance animal. The documentation may not be more than six months old.