Read more about our initiatives to make travel smooth and enjoyable.
We know that travel has become more complicated in the last few years. ‘Simply Travel’ is the name we’ve given for all the initiatives we’ve introduced to help you feel good about traveling.
Simply book – Flexibility if you need to change your flight booking.
Simply know more – Web tools for up-to-date information on travel rules and requirements.
Simply upload – Upload your COVID-19 documents online and travel with peace of mind.
Simply responsible – The measures we take around health and safety.
Simply reassuring – How we can help if your flight is canceled, or you fall sick.
Simply covered – Add cancellation protection to your booking.
If you’re considering booking a new ticket with us, it's good to know that the following applies for our fare types:
Change fee information can be found under Optional fees and services.
All tickets (except Economy Light) for international travel issued before August 1, 2022, can be changed later without a change fee. Please note that fare difference may apply.
If you already have a ticket with us and wish to change it, please see the Change booking page for information.
We'll send you the info you need before your trip.
We know you have questions, and we do our best to point you to the most up-to-date information in Iceland and our destinations. We’ll also include relevant information in your pre-flight email.
See our list of most frequently asked questions about traveling with us, and also ways to reach us if you wish to learn more.
Upload your COVID-19 travel documents in advance and enjoy a smooth start to your trip.
It’s as simple as this:
Please note: this is an optional service. If, for whatever reason, it’s not possible to approve your documents before you fly, you can still present your documents at the airport as you usually would.
From disinfected planes to contactless check-in, safety is always a priority.
We work hard to ensure maximum safety during your travel, with social distancing measures, thorough cleaning of aircraft, the use of face masks, and various other measures.
Safeguard your travels with our cancellation protection and medical insurance.
If you'd like extra reassurance for your travels, you can choose to be covered for potential costs, such as cancellations or medical treatment during your trip (including coverage for COVID-19).
You can add this travel protection during the booking process. Read more on our Covid Plus Medical Cover* and on our Cancellation Protection.*Currently only available in Europe (excluding Russia).