Travel updates

We want to remain flexible and understanding of all of our passengers’ needs in these difficult circumstances. Find out about the options we are offering to our customers, along with the answers to the most frequently asked questions.

Cancel booking Change booking FAQ Safe travels - shared responsibility

Change your booking without a change fee

You may change your booking without a change fee:

if you booked your ticket before March 3, 2020 for travel up to and including September 30, 2020.
if your new travel period is completed by September 30, 2021.

For bookings made through third-parties, travel agents, and for package enquiries:

If you booked through a third-party or travel agent, you must contact them directly.
If you booked a package through Icelandair Holidays, please contact us through this form.

Change your booking online:

You can also change your booking using our Icelandair app. Download from Google Play or the App Store.

Please note

Economy Light tickets cannot be changed online. To change your Economy Light ticket, please fill in this form.

This change fee waiver applies under the following conditions:

Valid for all Icelandair tickets (ticket number starts with 108).
Valid for all Icelandair classes of service.
Fare differences may apply.
Change of destination is not applicable.
Your original ticket is valid for 12 months from the purchase date. You must complete travel within that time period.
If you wish to reschedule your travel for after September 30, 2021, you may do this but will need to pay the relevant change fee.
For Icelandair Holiday bookings, please contact us through this form.
If you booked through a third-party or travel agent, please contact the issuing office of your ticket directly.

We understand these are uncertain times, but we don't want you to stop making plans. If you are considering booking a new ticket, we offer you the peace of mind of being able to change your flight at a later date.

If you book your ticket on or before September 30, 2020, with a departure date up to and including September 30, 2021, you have the option to change your dates of travel.

To change your ticket and not incur a change fee, your new travel period must be completed by September 30, 2021.

This policy applies under the following conditions:

Fare differences may apply.
Change of destination is not applicable.
If you wish to reschedule your travel for after September 30, 2021, you may do this but will need to pay the relevant change fee.

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Travel updates

Change your booking without a change fee

Please note

Terms - change without a change fee

Terms - new bookings: book now, change later