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Travel updates

We want to remain flexible and understanding of all of our passengers’ needs in these difficult circumstances. Find out about the options we are offering to our customers, along with the answers to the most frequently asked questions.

Cancel your booking and receive a travel credit voucher

You may cancel your booking and apply for a Travel Credit Voucher:

  • if your ticket was booked for travel up to and including September 30, 2020.
  • if your ticket was issued by Icelandair (ticket number starts with 108).

For bookings made through third-parties, travel agents, and for package enquiries:

  • If you booked through a third-party or travel agent, you must contact them directly.
  • If you booked a package through Icelandair Holidays, please contact us through this form.

Cancel booking and apply for a travel credit voucher

We've created a travel credit guide to answer the most common questions.