Travelers with hearing or sight impairments
We want to make sure your journey is as comfortable as possible. If you have a hearing or sight impairment and require assistance at the airport or during your flight, please let us know.
Requesting assistance
You can easily request assistance during the booking process or in Manage booking
Traveling with a service animal
Your guide dog is welcome on board and can accompany you free of charge when you fly with us.
The journey
Information regarding the assistance provided and what you can expect on your journey
Our accessibility plan
We champion accessibility, continuously advancing our policies and facilities to create an inclusive experience for all travelers and employees.