We pride ourselves on making sure all animals travel as well as our passengers. All animals transported on Icelandair travel in a special climate-controlled transport area in the hold area of the aircraft.
The passenger must be in possession of all documents required by the authorities of the country of transit and/or destination for the service animal. Icelandair will not be held responsible if entry into or passage through any country is denied.
The charge for pet transport is the following:
|ZONE 1*||ZONE 2*||ZONE 3*|
|Price per crate||168 CAD||197 CAD||231 CAD|
* Zone 1 - Within Europe
* Zone 2 - Between Iceland and North America
* Zone 3 - Between Europe and North America
All animals travelling to the United Kingdom/Ireland must be transported with Icelandair Cargo.
Please contact Icelandair Cargo for further information on the transport of animals to the United Kingdom/Ireland.
Emotional support animals are NOT recognized as assistance dogs by the UK Department for Environment, Food and Rural Affairs. Therefore, Icelandair cannot accept them for transport to the United Kingdom/Ireland.
Service animal is a dog which has been specifically trained to assist a disabled person and has been qualified by one of the charitable organizations, meeting the full membership criteria of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organizations worldwide. Icelandair only accepts specifically trained and certified assistance dogs on board. The service dog must provide support to the actual traveler. The documentation may not be more than six months old.
Emotional support and psychiatric assist animals are accepted in the passenger cabin for qualified individuals. Emotional support animal requires a doctor certificate specifying that the passenger travelling requires assistance from the animal accompanying the passenger. Unfortunately, we can't allow any animal, regardless of their size, to travel in the passenger cabin of our aircraft unless they are specially trained and certified.
Verification of documentation will include Icelandair contacting your medical/mental health professional. If we are unable to validate the documentation or if the advance notification is not given we will not be able to accept your specially trained and certified assistance animal. The documentation may not be more than six months old.
The owner assumes all risk of injury to, or sickness or death of, any such animal accepted for transportation.
Please make sure to bring food for your animal for the journey.