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Classes of Service On Board

Our aim is to provide a wide variety of options, for both your benefit and convenience, and make it easier for you to select the fare, service, and flexibility that is best suited to you and the purpose of your travel.

Our Fare Comparison page outlines the differences between our fare options, and explains what your ticket gives you access to, including baggage allowances, complimentary cabin comforts, and frequent flyer points.

Saga Class

Customers who choose Saga Class will receive the ultimate flexibility and travel experience, with luxurious comfort and top-quality services.

  • Saga Class check-in and lounge access
  • Luxurious business class seats
  • More legroom (40in / 101cm)
  • In-flight entertainment system
  • Noise-cancelling headphones
  • Universal electric outlet
  • Big and comfortable pillows and a duvet cover
  • Newspapers
  • Hot towels
  • All meals/beverages complimentary
  • Complimentary Wi-Fi access for two devices

On European routes

  • Choice of 2 main courses

On North American routes

  • Choice of 2 main courses
  • Pre-flight drink
  • Amenity kit

Economy Comfort

Travellers looking for extra comfort and more space to stretch while working on a laptop or other devices will enjoy the benefits of Economy Comfort.

  • Business check-in and lounge access
  • More legroom (33in / 84cm)
  • In-flight entertainment system
  • Complimentary headphones
  • Sleep mask and earplugs
  • Universal electric outlet
  • Blankets and pillows in every seat on North American routes and available on all other routes upon request
  • Complimentary meal on all routes
  • Complimentary beverages, excluding champagne
  • You get more Saga Club points by flying in Economy Comfort
  • An electric outlet for a laptop or mobile device is below the seat

Economy Light, Standard and Flex

Leisure travelers looking for quality at an affordable price will experience that and more when traveling in Economy Light, Economy Standard and Economy Flex.

The onboard cabin service for each of these fares is the same. Passengers can choose the fare that best suits their needs (for example, Economy Light allows cabin baggage only, while Economy Flex allows greater flexibility for ticket cancellation and changes). See our Fare Comparison tables for more information.

  • Good legroom (32in / 81cm)
  • In-flight entertainment system
  • Headphones for sale
  • Blankets and pillows in every seat on North American routes and available on all other routes upon request
  • Soft drinks, coffee, and tea are complimentary
  • Wine, beer, champagne, and spirits are for sale
  • A selection of light refreshments is for sale from the in-flight menu


At a certain age, it can be hard to wait for a long flight to be over. We know that and always try our best to make children and families travelling with children feel extra comfortable. Children on board will receive:

  • Children's box with a meal
  • Children's entertainment in the in-flight entertainment system
  • A pillow and a blanket
  • Headphones