| Service | Economy | Saga Premium |
|---|
| Booking by phone | Per person: USD 35 / ISK 4.000 / EUR 27 / CAD 40 / GBP 23 | Per person: USD 35 / ISK 4.000 / EUR 27 / CAD 40 / GBP 23 |
| Change fee* | Varies with fare type. Fare difference may apply based on availability.
Economy Light: changes not allowed. Using a round-trip fare as a one-way is permitted only for return flights, subject to a conversion fee and any fare difference.
Economy Standard: North America - Europe: USD 250 / CAD 250 / EUR 140 North America - Iceland: USD 250 / CAD 250 / ISK 13.000 Europe - Iceland: EUR 75 / ISK 13.000 United Kingdom - Iceland: GBP 70 United Kingdom - North America: GBP 130
Economy Flex: none | Varies with fare type. Fare difference may apply based on availability.
Saga Premium: North America - Europe: USD 350 / CAD 450 / EUR 350 North America - Iceland: USD 300 / CAD 350 / ISK 40.000 Europe - Iceland: EUR 250 / ISK 35.000 United Kingdom - Iceland: GBP 200 United Kingdom - North America: GBP 300
Saga Premium Flex: none |
| Cancel booking | Varies with fare type.
Economy Light: non-refundable Economy Standard: non-refundable Economy Flex: refundable
Note: Booking fees are non-refundable. | Varies with fare type.
Saga Premium: non-refundable Saga Premium Flex: refundable
Note: Booking fees are non-refundable. |
| Cancellation protection | Per person: Iceland - Europe: EUR 29 / ISK 4.200 / USD 34 Iceland - North America: EUR 46 / ISK 6.900 / USD 54 Europe - North America: EUR 51 / ISK 7.500 / USD 59 | Per person: Iceland - Europe: EUR 41 / ISK 6.000 / USD 47 Iceland - North America: EUR 65 / ISK 9.400 / USD 75 Europe - North America: EUR 72 / ISK 10.500 / USD 83 |
| Fare downgrade | Not permitted | Not permitted |
| No-show fee | Economy Flex: 300 USD / 25.000 ISK / EUR 250 / CAD 300 / GBP 200 | Saga Premium Flex: 300 USD / 25.000 ISK / EUR 250 / CAD 300 / GBP 200 |
| Economy Light one-way conversion fee** | Only applies for Economy Light. North America - Europe: USD 250 / CAD 250 / EUR 140 North America - Iceland: USD 250 / CAD 250 / ISK 15.000 Europe - Iceland: EUR 75 / ISK 15.000 United Kingdom - Iceland: GBP 70 United Kingdom - North America: GBP 130 | |
*Change fees may vary.
** Fare conversion from round-trip to one-way fare is solely permitted for return flights. The conversion must retain the original date, flight number, and destination of the return leg. Fare conversion must be requested to our service center a minimum of three hours prior to the scheduled departure time of the first flight in the ticket.
Fare difference
The fare will be recalculated, and the new price will be based on the lowest available fare at the time the change is made, provided that this fare is at least the same price or higher than the ticket’s current fare. It is not possible to change to a cheaper fare.
The difference between the new fare and the fare originally paid becomes the fare difference. In addition to any fare difference, a change fee may apply according to the current price list. The change fee is calculated based on the exchange rate of the currency used at the point of departure for the first flight on the ticket.
The passenger will be given the choice either to accept the new price or to keep the booking as it was originally planned.
Combining fares in a single booking
For round-trip travel, there are restrictions on which fares can be combined:
- Economy Light fares can only be combined with other Economy Light fares
- Economy Standard fare + Saga Premium fare – may be combined (you can fly Economy Standard one way and Saga Premium the other)
- Economy Flex fare + Saga Premium Flex fare – may be combined (you can fly Economy Flex one way and Saga Premium Flex the other)
Note that when fares are combined and you wish to make changes, change fees apply when:
- Only 1 flight segment is being changed and a change fee applies to that segment.
- The higher change fee applies if both segments are being changed.