Any personal property left on board an aircraft flying to, from or within Iceland, or at an airport arrival/departure hall, gets handed to an airport handling agent or a team responsible for lost items.
You can find contact information for the destination airport of your flight in the lists below.
For information on lost items at Alicante airport (ALC), please send an email to our airport contact.
,For information on lost items at Amsterdam Airport Schiphol (AMS), please visit the airport website.
,For information on lost items at Barcelona airport (BCN), please send an email to our airport contact.
,For information on items left behind on the plane or at Bergen airport (BGO), please send an email to our airport contact.
,For items forgotten on the plane or at Berlin Brandenburg airport (BER):
AAS Berlin GmbH
Open hours: 09:00 AM - 07:00 PM
Telephone: +49 322 122 49 398
Email: [email protected]
For more information on forgotten items at Berlin Brandenburg airport, please visit the airport website.
,At Billund Airport (BLL), all items are handled by The lost property office.
More information on their website.
For information on lost items at Brussels (BRU) airport, please visit the airport website.
,At Copenhagen Airport (CPH), all items are handled by The lost property office.
More information on their website.
,At Dublin airport (DUB), all lost items are handled by the Excess baggage office at Terminal 1.
Tel.: +353 1 774 0882
Email: [email protected]
For information on lost items at Edinburgh Airport (EDI), please visit the airport website.
Tel.: +44 (0)330 223 0893
,For information on lost items at Faro Airport (FAO), please visit the airport website.
,For information on lost items at Vága Airport (FAE), please visit the airport website.
Tel.: +298 354460
,If you've lost an item at Frankfurt am Main Airport, the Lost and Found service is managed by GLOBAL GSRM.
Location:
Terminal 1, Concourse A, Level 0
Contact:
Phone: +49 69 690-32600
Website: https://www.frankfurt-airport.com/lostandfound
For items left behind on the plane or at Geneva airport (GVA), all lost items are handled by Swissport.
Please head to the Geneva Airport website for more information.
,For information on lost items at Glasgow Airport (GLA), please visit the airport website.
Tel.: +44 (0) 141 8484740
,At Gothenburg Landvetter Airport (GLA) lost items are handled by Swedavia. You can search for what you've left behind in the MissingX search service, which is regularly updated with found items. Found items are kept for 3 months.
To collect lost items, visit Swedavia’s information desk in the departure hall. You can also send an email to [email protected]
,To find lost items at Gran Canaria Airport (LPA), contact the AENA Lost & Found office directly via phone +34 928 579 007 or email [email protected].,For information on lost items at Helsinki Airport (HEL), please send an email to our airport contact.
,To find lost items at Innsbruck Airport (INN), contact the airports passenger services tel.: +43 512 22525-327, email: [email protected].,To find lost items at Istanbul Airport (IST), use the official online form, contact their call center +444 1 442, or visit their offices in the terminal, opposite Gate C3 next to YOTEL.,If you have lost personal items at Keflavik International Airport or on board an Icelandair aircraft arriving at Keflavik, please fill out the form on the Securitas webpage.
It may take 24-48 hours to register a lost item.
The Lost & Found department is open every day from 08:00 to 16:00 Icelandic time, and is located in the arrival hall (go downstairs to level -1).
,For information on lost items at Lisbon airport (LIS), please visit the airport website.
,Please contact passengers services and support to submit your enquiry for any lost property at London Gatwick airport.
,All lost property left on board Icelandair aircraft flying to London Heathrow is handed over to Skybreak.
You can visit their website here.
,For information regarding items left behind on the plane or at Malaga Airport (AGP), please send an email our airport contact or call us at (+34) 95 20 48 37 8.
,For information on lost items at Manchester Airport (MAN), please visit the airport website.
,For information on lost items at Milan Malpensa Airport (MXP), please see the airport website.
For information on items lost or forgotten on board Icelandair aircraft, passengers should send an email to our handling agent at MXP, Aviapartner.
,At Munich International Airport (MUC), lost items are handled by AHS Lost & Found Office.
Tel.: +49 (0) 89 975 92553
Opening hours: Monday – Sunday 09:00 – 21:00
Location: AHS Lost & Found in Departure Terminal 1 D
For information on lost items at Nice airport (NCE), you'll find more details on the Nice airport service center page.
,At Oslo Gardermoen Airport (OSL), all lost items are handled by The lost property office.
More information on their website.
,Customers looking for lost property on flights to Paris (CDG) airport can send an email or phone the lost property office directly.
,For information on lost items at Prague Václav Havel Airport (PRG), please send an email to our airport contact.
,For information on items left behind on the plane or at Rome airport (FCO), please send an email to our airport contact.
,For information on items left behind on the plane or at Salzburg airport (SZG), please send an email to our airport contact.
,At Stockholm Arlanda Airport (ARN), all lost items are handled by The lost property office.
More information on the airport page for lost and found items.
,For information on items left behind on the aircraft, please email our airport contact.
For items lost at Tenerife South Airport (TFS), please email the airport's lost property department.
,Items lost at Venice Marco Polo Airport (VCE) are handled by the airports lost property office, you can visit them on the ground floor next to arrivals. If you've already left the airport, you can submit a report online.
,If you've lost property at Verona Airport (VRN) please contact tel.:+39 045 8095335 or email: [email protected],At Zurich International Airport (ZRH), lost items are handled by Swissport.
Tel.: +41 900 57 10 15
Location: T1 arrivals
For information on lost items at Baltimore/Washington International Thurgood Marshall Airport (BWI), please send an email to our airport contact.
,For information on lost items at Boston Logan International Airport (BOS), please send an email to our airport contact.
,For information on lost items at Chicago O'Hare International Airport (ORD), please send an email to our airport contact.
,For information on lost items at Denver International Airport (DEN), please send an email to our airport contact.
,For items left behind on the plane or at Halifax International airport (YHZ) please contact the airport lost and found office:
Phone: 902 873 1039
Email: [email protected]
,For information on lost items at Miami International airport (MIA), please visit the airport website.
,For information on lost items at Minneapolis–Saint Paul International Airport (MSP), please send an email to our airport contact.
,
For information on lost items at Nashville airport (BNA), please visit the airport website.
,For lost items at John F. Kennedy International Airport (JFK), please send an email to our airport contact.
,For lost items at Newark Liberty International Airport (EWR), please send an email to our airport contact.
,For information on lost items at Orlando International Airport (MCO), please send an email to our airport contact.
,If you have lost an item at Pittsburgh International airport (PIT) please contact the airport lost and found at (412) 472-3525.
,For information on lost items at Portland International Airport (PDX), please send an email to our airport contact.
,For information on items left behind on the plane or at Raleigh-Durham airport (RDU), please send an email to our airport contact.
,For information on lost items at Seattle–Tacoma International Airport (SEA), please send an email to our airport contact.
,For information on lost items at Toronto Pearson International Airport (YYZ), please send an email to our airport contact.
,For information on lost items at Vancouver airport (YVR), please send an email to our airport contact.
,For items lost on board our flight en-route to Washington Dulles International Airport (IAD), please send an email to our airport contact.
,For any personal property left on board an aircraft flying domestically in Icelandair (or at the airport) please contact us using the chat in the bottom-right corner of the page.
,,For information on lost items at Ilulissat airport (JAV), please send an email to our airport contact.
,For information on lost items at Kulusuk airport (KUS), please send an email to our airport contact.
,For information on lost items at Nuuk International Airport (GOH), please send an email to our airport contact.