COVID-19 travel information
Through travel we connect people and places, and connections are more important now than ever. Find information about our flexibility options to help you plan your travels.
Change your booking
You may have the option to change your booking without a change fee if you have an existing booking for:
- an international flight ticket (Economy Standard, Economy Flex, Saga Premium or Saga Premium Flex fare) issued before August 1, 2022.
- an international flight ticket (Economy Light fare) issued before April 4, 2022.
- a domestic flight ticket issued before October 1, 2021.
Note that fare difference may apply.
Bookings with third-parties, travel agents, and for packages
For bookings made through third-parties, travel agents, and for package inquiries:
- if you booked through a third-party or travel agent, you must contact them directly.
- if you booked a package through Icelandair Holidays, please contact us through this form.
Our fare flexibility
The key points for your ticket and how they impact your ability to change the travel dates:
- The fare type you purchased. We have 5 fare types with differing features and flexibility reflected in the price. You can read more about them on our Classes of Service page.
- The date the ticket was issued. The issue date is usually the same day you purchased the ticket, but may be a day later.
If you don’t know your ticket details, go to the booking confirmation email you received from us, or visit My Journey and input your information to find out.
Go to the booking confirmation email you received from us, or visit My Journey and input your information to find out.
| Fare type | Date change permitted | Refund permitted |
|---|---|---|
| Economy Light | No* | No |
| Economy Standard | Yes** | No |
| Economy Flex | Yes | Yes |
| Saga Premium | Yes** | No |
| Saga Premium Flex | Yes | Yes |
- Issued before April 4, 2022: the first change permitted with no change fee, but fare difference may apply. Any subsequent changes will be subject to the standard fare rules.
- Issued on or after April 4, 2022: no date change permitted.
** Economy Standard and Saga Premium tickets
- Issued before August 1, 2022: the first change permitted with no change fee, but fare difference may apply. Any subsequent changes will be subject to the standard fare rules.
- Issued on or after August 1, 2022: date change permitted but relevant change fee applies. Fare difference may apply.
You can also change your booking using our Icelandair app. Download from Google Play or the App Store.