Through travel we connect people and places, and connections are more important now than ever. We know you have questions, so we’ve prepared a list of answers to help you plan.
If you’re considering booking a new ticket, we offer you the peace of mind of being able to change your flight at a later date. Flex fares have additional reassurance, as these permit a refund if you need to cancel.
If you book a Standard or Flex fare now, you have the option to change your booking later without a change fee. Fare difference may apply.
Please note: Economy Light tickets issued on or after April 4 2022 (based on the most recent ticketing date) cannot be changed.
This policy applies until further notice and is valid for all international flights.
Different levels of flexibility
|Fare type||Date change permitted||Refund permitted|
|Economy Standard||Yes (fare difference applies)||No|
|Saga Premium||Yes (fare difference applies)||No|
|Saga Premium Flex||Yes||Yes|
* Economy Light tickets issued on or after April 4 2022 (based on the most recent ticketing date) have no date change permitted
Read more about our fare types on the Classes of Service page.
In addition to our current policies for changing or canceling a booking, we offer travel protection that gives you extra coverage for potential costs, such as flight cancellations or medical treatment during your travel (including COVID-19).
We want to provide extra peace of mind for our passengers who are visiting Iceland on a round-trip ticket and might test positive for COVID-19 while traveling in Iceland.
If a positive result is returned for a COVID-19 test administered in Iceland, we will rebook a passenger for their return home, free of charge, when they can travel again.
Terms and conditions: