Terms and Conditions for Icelandair Group Travel to Europe and North America
To qualify as a group, 10 or more passengers must travel together.
The quoted price is valid for 5 business days. Within that time, the group must be confirmed with Icelandair’s Group Department. The confirmed price is subject to changes in:
- Foreign currency exchange rates due to country services, connecting flights, or other purchased services. The exchange rate on the payment date will apply.
- Airfares, airport taxes, service fees, and other charges.
The final passenger list must be submitted no later than 10 weeks before departure to Europe, and 12 weeks before departure to Greenland, the United States, or Canada. Full payment must be made no later than 8 weeks before departure. If the booking is made within that time frame, full payment is required at the time of booking.
Passenger names must match their passports.
All group fares require the group to travel together on the outbound journey. However, return travel may be changed before the ticket is issued, subject to a 7,500 ISK change fee and any fare difference. Changes after ticket issuance are allowed for a 15,000 ISK fee and any fare difference. Changing the destination after ticket issuance is not permitted. If foreign airlines are included in the booking, changes to the group’s travel arrangements may not always be possible.
Please note that changes for groups are handled by Icelandair’s Group Department between 08:00 and 16:00 on business days at phone number 505-0406.
No refunds are allowed unless a cancellation fee has been paid and its terms fulfilled.
A confirmation fee of 15,000 ISK per person must be paid within two weeks of booking.
The confirmation fee is non-refundable and serves as a guarantee of participation. It will be applied toward the ticket price upon issuance but will not be refunded, regardless of cancellation or changes. The confirmation fee cannot be transferred to other passengers or bookings.
Members of Icelandair’s Saga Club will earn Saga Points for flights taken as part of a group trip.
These terms are in addition to Icelandair’s general transportation terms and apply to transactions between Icelandair’s Group Department and its customers, where only flights are purchased unless otherwise agreed in writing. Icelandair reserves the right to change these terms without notice.
Booking is considered confirmed upon receipt of final payment and ticket issuance.