Change without a change fee
If you have an existing booking with Icelandair, you have the option to change your booking without a change fee. Fare difference may apply.
This policy applies until further notice and is valid for:
- all international flights
- domestic flights booked before October 1, 2021
- Economy Light tickets issued before April 4 2022, based on the most recent ticketing date
Terms:
- This policy applies until further notice.
- Change fee(s) will be waived using the waiver code, but the new booking must be at the same fare or higher, and any applicable fare and tax difference must be collected at the time of reissue.
- Tickets must be rebooked/reissued within the ticket validity (one year from the original date of issue)
- Re-routing is permitted.
How to change your client’s trip:
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Cancel the flight segments in the booking
- Enter into PNR if using Amadeus: RM or OSI: COVID19
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Enter into PNR if using other GDS than Amadeus: SROTHSZZ-WAIVEFICOVID19
- Rebook/reissue the ticket at the same fare or higher
Change fee(s) will be waived, but any applicable fare and tax difference must be collected at the time of reissue.
- Tickets must be rebooked/reissued within the original ticket validity (one year from the original date of issue)
-
Enter into the endorsement box of the new ticket: WAIVEFICOVID19
Postpone and use the ticket value for future travel
Until further notice passengers with new or existing tickets with Icelandair may postpone their trip and use the full value of the ticket (including government taxes and ancillary services) for future travel. The new booking must be at the same fare or higher and any applicable fare and tax difference must be collected at the time of reissue.
Terms:
- This policy applies until further notice.
- Change fee(s) will be waived using the waiver code, but the new booking must be at the same fare or higher, and any applicable fare and tax difference must be collected at the time of reissue.
-
Tickets must be rebooked/reissued within the ticket validity (one year from the original date of issue)
- Re-routing is permitted
- Any DEPO EMD’s issued for travel postponement can only be used for future travel on Icelandair services and is nonrefundable until new tickets have been issued
How to postpone your client’s trip
- Cancel the client's flight segments
- Enter into PNR if using Amadeus: RM or OSI: COVID19
- Enter into PNR if using other GDS than Amadeus: SROTHSZZ-WAIVEFICOVID19
When your clients are ready to rebook:
-
Rebook/reissue the ticket at the same fare or higher
-
Change fee(s) will be waived, but any applicable fare and tax difference must be collected at the time of reissue.
-
Tickets must be rebooked/reissued within the original ticket validity (one year from the original date of issue)
- Enter into the endorsement box of the new ticket: WAIVEFICOVID19
For bookings where the original passengers will not be able to travel:
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Please issue a DEPO EMD in the same booking as the unused tickets for the total value of the unused tickets
- After issuing the EMD please refund the e-tickets (through BSP link or GDS)
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New tickets can be issued and EMD refunded up to one year after the EMD’s date of issue.If EMD needs to be extended, please contact our agent help desk for assistance.
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The EMD can only be used for future travel on Icelandair services and is nonrefundable until new tickets have been issued
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Insert: WAIVEFICOVID19 in the EMD’s RM line
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Please note, the new booking must be at same amount or higher than the EMD