Has your seat been downgraded?
If you are downgraded to a lower class, you have the right to receive compensation within seven days. The amount of this payment depends on the planned route and the ticket price paid per segment, in the case of flight distances
If you believe that you can raise a justified claim against Icelandair based on the aforementioned conditions, please refer to Icelandair‘s claim form.
A list of the relevant authorities responsible for ensuring the legal rights of passengers can be found under Europa.eu.