Do you have any questions about our vacation packages? We've got you covered.
When the booking was made, you should have received confirmation emails containing your flights and package details. For the flight information, please log into our My Journey portal using your flight booking reference & last name. For the package information, please log into our portal using your 6-digit numeric package reference & last name.
If you have received notice that your scheduled flight(s) with Icelandair will be canceled, you are entitled to a rerouting or a refund. Please note you can contact your local Icelandair customer service center to discuss if same-date rerouting options are available.
Suppose no rerouting options are available for your scheduled dates, or you wish to cancel for a refund. In that case, you must contact our Holidays team to discuss rearranging your travel itinerary.
Your baggage allowance for the vacation packages:
• 1 checked bag up to 50 lb (23 kg). The maximum combined height + length + depth of the bag is 62 inches/158 cm.
• 1 carry-on item that fits in the overhead compartment on board, up to 22 lb (10 kg). Maximum size (including handles and wheels): 21.6x15.7x7.8 inches (55x40x20 cm).
• 1 small personal item, such as a handbag, backpack, or laptop bag, which must fit under the seat in front of you.
To find specific information about a tour you've booked (such as the tour departure time):
Unfortunately, combining a vacation package with a specific Stopover flight is impossible.
To book a holiday in Iceland with a Stopover flight, you'll have to book the flight and hotel separately.
You can choose from a range of tours and transfers for your Stopover in Iceland.
We are happy to hear you are interested in our vacation package options.
Please note that packages and tours can only be booked through our website. Prices are subject to availability at the time of booking.
The online booking engine automatically quotes the best available price for the package and dates chosen at that time. Full payment is required and travel documents will be sent to the email address provided.
Our packages are only available and bookable online so our agents do not have lists of available dates or prices. The only way to find availability or prices is to try other dates in the booking engine.
Unfortunately, we don't offer customized vacation package options.
Our packages and offers are only for sale on our website. The options, dates and prices shown online, are the only available package options. Suppose the online options available do not meet the itinerary and/or accommodations you are looking for. In that case, we recommend that you book your flight, accommodation and excursions individually.
You can also browse our range of tours and transfers.
We are pleased that you are interested in flying with Icelandair and our promotional offer caught your attention. The limited offer price is subject to availability.
When our offers are sent out, the fares are available on the website for the advertised routes. If you are searching for the route on our website and the advertised fare is not appearing, then unfortunately the limited price tickets are sold out. The prices you see are currently the lowest fares we have available.
Lead price are displayed on the Special offer’s page, which is updated regularly during the booking sales period.